RF777 Privacy Policy — Your information is safe with us

RF777 is a trusted online gaming platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy explains what information RF777 collects, why we collect it, how it is used, and how well your data is protected.

By using any RF777 service, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

This Policy applies to all RF777 services, mobile apps, the website, and customer support. If you have any questions about any part of this Policy, please contact our support team.

RF777 only collects information that is necessary. Collecting unnecessary or excessive data goes against our policy. The table below details exactly what types of information we collect.

RF777 also automatically collects certain technical information — such as how long you spent on the website, which pages you visited, and where you came from. This data helps us improve the quality of our services.

RF777 uses collected data only for specific and legitimate purposes. Each use case is explained in detail below.

• Creating, managing, and verifying accounts.
• Processing all financial transactions, including deposits and withdrawals.
• Preventing fraud, money laundering, and unauthorized access.
• Personalizing your gaming experience and delivering relevant offers.
• Ensuring quality customer support and prompt resolution of issues.
• Monitoring responsible gaming behavior and identifying potentially high-risk activity.
• Meeting legal obligations and preparing regulatory reports.
• Improving RF777's services and testing new features.

RF777 does not generally share your personal information with third parties. However, limited data may be shared in specific circumstances.

• Payment Providers: Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
• Law enforcement: Information may be disclosed to authorities in response to a court order or legal requirement.
• Technology Partners: Cloud storage or cybersecurity providers may access limited data under strict confidentiality agreements.
• Fraud Prevention: In cases of serious fraud, information may be shared with the relevant investigating authority.

RF777's website uses cookies. Cookies are small text files stored in your browser. They help improve your experience and support the operation of our services.

• Essential Cookies: These cookies are essential for maintaining your login session and keeping your account secure.
• Functional cookies: Used to remember your preferences, language, and gaming settings.
• Analytics Cookies: To understand which sections of the site are used most, collected entirely anonymously.
• Marketing Cookies: Used to show relevant promotions. You can turn this off at any time.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some services.

RF777 retains your data for as long as necessary to provide our services. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

• Active account data — retained for as long as the account remains active.
• Financial transaction records — retained for a minimum of 5 years (as required by law).
• Customer support conversations — 2 years after the issue is resolved.
• Gaming logs — retained for 1 year for security review purposes.
• Marketing preferences — deleted within 30 days of account closure.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.

You have specific rights regarding your data at RF777. It is important that you know what those rights are.

• Right to Know: Find out what information RF777 holds about you and why.
• Right to Rectification: You can contact our support team to request corrections to any inaccurate or outdated information.
• Right to Erasure: After account closure, you may request deletion of data beyond what is required by legal obligations.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request your data in a portable format.
• Right to object: You may object to your data being used for marketing or profiling purposes.

RF777 does not provide services to anyone under the age of 18. Our platform is strictly for adults. Knowingly collecting data from minors is against our policy.

If we become aware that a minor has used our platform, the account will be suspended immediately and all associated data will be deleted.

• Age verification is mandatory at the time of registration.
• Government-issued ID may be requested in cases of suspected fraud.
• Any funds deposited by an underage member will be refunded in full.

RF777 employs industry-leading technical and organizational measures to protect your data. Our security framework operates on multiple layers.

• Data Encryption: All data is protected with 256-bit AES encryption.
• Two-Factor Authentication: The option to enable two-factor authentication on your account.
• Regular Audits: Regular security audits are conducted by independent third-party experts.
• Firewall Protection: Advanced firewalls protect our servers from cyberattacks.
• Restricted Access: Only authorized personnel have access to specific data.
• Live Monitoring: Our 24/7 cybersecurity team monitors all unusual activity.

RF777 may update this Privacy Policy when necessary. Changes may be made due to updates in law, the introduction of new services, or security improvements.

• You will be notified by email or SMS before any significant changes are made.
• For minor changes, only the updated date on this page will be revised.
• If you do not agree to the updated policy, you have the option to close your account.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend that you review this page from time to time to stay informed about the latest Privacy Policy.